Frequently Asked Questions (FAQ)

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Client Satisfaction
Frequently Asked Questions

General Questions

We’re here to help! Below are some of the most common questions we receive about our services, care process, and how we work at Cibibe Beauty & Health.

Where Can I Find More Information?

You can explore our services here on the website or follow us on social media for updates. For specific questions, feel free to send us a message or book a consultation through Booksy.

What Kinds of Payment Do You Accept?

We accept all major credit and debit cards. You can also apply for financing through Cherry and pay in smaller installments over time.

What Should I Know Before Starting a Treatment?

We’ll discuss your goals during the initial consultation and explain the procedure, recovery time (if any), and what results to expect based on your chosen service.

What Are Your Terms and Policies?

Appointments must be canceled or rescheduled 24 hours in advance. Some services require a non-refundable deposit. Full details are shared during booking.

Appointment Questions

Whether you’re visiting us for the first time or returning for follow-up sessions, here’s what to know before booking.

How Can I Book an Appointment?

Appointments are made directly through our Booksy page. You can choose your service, date, and time in just a few clicks.

Do You Accept Walk-Ins?

We operate by appointment only to ensure each client receives personalized care and attention. Same-day availability may be offered depending on schedule.

Is a Consultation Required Before Treatment?

Some services, like Endolift® or PDO threads, require a consultation first. Others, such as facial cleansing or laser hair removal, may be booked directly.

Can I Reschedule or Cancel My Appointment?

Yes, just visit your Booksy confirmation email or app. We kindly ask for at least 24 hours’ notice for changes or cancellations.

Consultation Questions

Our consultations are designed to give you clarity, comfort, and a personalized treatment plan.

How Long Does a Consultation Take?

Most consultations take 15–30 minutes depending on the service. We’ll review your goals, skin condition, and recommend the best treatment path.

What Should I Bring or Prepare?

No special prep is required. If you have recent medical or skin history, you’re welcome to bring it — otherwise, we’ll go over everything during your visit.

Can I Start My Treatment Right After the Consultation?

In many cases, yes! For services like IV therapy or cleansing, we can often begin the same day. For more complex treatments, we may schedule you soon after.

Our Motive is Helping Patients From Around The Globe

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Dedicated to enhancing your natural beauty through high-quality, science-backed skincare and wellness solutions. Where confidence begins with care.